Reference

Terms and Conditions That Cover Your Account

These terms set out how your bingkaibett account works — what we expect from you and what you can expect from us.

Applies to all account holdersCovers DANA, OVO, GoPay walletsAccess subject to local lawUpdated when conditions changeContact support if anything is unclear
bingkaibett Terms and Conditions That Cover Your Account
HOW WE HANDLE THIS

Account Security and Data Practices Under These Terms

We collect only the information needed to run your account and process transactions. That means your registered phone number or email, wallet identifiers for DANA, OVO, or GoPay, and the activity log tied to your account session. We do not sell this data to third parties. Your account password and any OTP sent during login are yours alone — we will never ask for them through chat or email. If you believe your account has been accessed without your permission, use the account lock option in settings and contact support immediately.

Data We Hold

Account registration details, wallet identifiers for DANA, OVO, and GoPay, plus transaction records. We keep only what is needed to run your account and process payments accurately.

Cookie Use

We use session cookies to keep your login active and preference cookies to remember your lobby settings. You can clear cookies through your browser, but some features may reset.

Account Security

Every login triggers an OTP to your registered number or email. We never ask for that code outside the login flow. If you receive an unsolicited OTP, change your password straight away.

Requesting Changes

To update registered contact details or request a review of account data we hold, contact support with your account ID. We process verified requests in line with applicable local law.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If anything in these terms is unclear, or if you want to raise a concern about how a term has been applied to your account, our support team is the right place to start. You can reach us through live chat, email, or the in-app messaging tool. Response times vary, but we aim to acknowledge your query within one business day and resolve account-related term questions as quickly as the details allow.

Team online

Live Chat

Open the chat window from any page on bingkaibett. Available for account, wallet, and terms queries directly from your browser or mobile session.

Email Support

Send your question to our support address listed in the account help section. Include your account ID so we can locate your record and respond accurately.

In-App Messaging

If you use the mobile version, tap the support icon to open a direct message thread. Wallet-related term questions — DANA, OVO, GoPay — can be handled here too.

Frequently Asked Questions About These Terms

Below are the questions we hear most often about how these terms apply to your account. If your question is not covered here, live chat or email support will get you a direct answer.

Yes, terms can change. We notify you via your registered contact details when updates take effect. Continuing to use your account after a notice means you accept the revised terms.

Access depends on local law and eligible regions. If you travel outside a supported region, certain features — including DANA, OVO, or GoPay deposits — may not be available until you return.

We may suspend or close your account if a serious breach is confirmed. We will contact you on your registered details first, except where the breach involves fraud or security risk.

Contact support through live chat or email, provide your account ID, and we will confirm what data we hold. Processing time depends on the volume of requests at that time.

The core account terms apply to all wallets. Some wallet-specific rules — like minimum transfer amounts or verification steps for OVO or GoPay — are detailed in the payment section of your account settings.

Raise it with support first. If the issue is not resolved at that level, you can escalate via email with a written summary. We aim to respond to formal disputes within a reasonable timeframe.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.